Don’t like to wait on hold? Neither do we. Text a member service representative (MSR) at 228-591-9166. We will return your text and help resolve your issue or answer your inquiry. You can also text OUT to 601-947-1744 to report a power outage.
As of November 2022, Singing River Electric members are automatically enrolled in outage texting with the cell phone number listed on your account. You may have received a text message with an outage text enrollment notification. No reply was needed. If you accidently texted QUIT and want to re-enroll, simply text SREC to 601-947-1744.
Members must have a mobile number on file to use the outage texting service because our outage management system locates account information with the number. You can update the number on file using the SmartHub mobile app, by texting a MSR at 228-591-9166, or by calling 601-947-4211 or any SRE office.
Just another way, Singing River Electric is working to make your life easier. Thank you for your membership.