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For the second time in two weeks, SRE linemen are traveling to Florida to help a fellow electric cooperative in need. Clay Electric Co-op, based in Keystone Heights, Fla., currently has 34,911 of their 195,523 meters without power after Category 3 Hurricane Milton.
This Customer Service Week, we celebrate the exceptional individuals behind the scenes who go above and beyond in providing quality service to our members.
We appreciate our Member Service Representatives!
http://singingriver.com
#CustomerServiceWeek2024
Photos can often tell the story better than words. Follow our Instagram page at singingriverelectric for the latest information.
Our linemen have covered a lot of ground in Florida over the past two weeks. Since Hurricane Milton power restoration was complete at Clay Electric, our crews are now at Glades Electric Cooperative Inc. to help them get their outage number to zero. See more about them below.
#CooperationAmongCooperatives #Powerin ... See MoreSee Less
4 CommentsComment on Facebook
God please bless these crews and keep them safe and bring them back home safe and well. My son is there with the Singing River Electric crew from Mississippi.
God bless these linemen and their families that wait for them to come home.
God Bless all
Singing River Electric offers a variety of methods to pay your bill:
💸 SmartHub: The SmartHub app and web application allow you to view/pay your bill and monitor energy use.
💸 Integrated Voice Response System (IVR): By calling our office, you can use the IVR to pay your bill. You will need to have your IVR PIN# ready. If you don’t have one, talk to a member service representative to help you create one.
💸 Recurring Payments: Enroll through the SmartHub app or website portal to have your bill automatically draft each month via credit card, debit card, or eCheck.
💸 In Person: Visit any of our offices, Monday-Friday, 8 a.m. to 5 p.m.
For more information on available payment methods, visit singingriver.com/my-home/#payment-0. ... See MoreSee Less
0 CommentsComment on Facebook
Hurricane Milton: New storm. New crew. New destination.
For the second time in two weeks, Singing River Electric linemen are traveling to Florida to help a fellow electric cooperative in need.
Clay Electric Co-op, based in Keystone Heights, Fla., currently has 34,911 of their 195,523 meters without power after Category 3 Hurricane Milton. Their service area is vast, covering 15 counties and including areas around Gainesville, Jacksonville, and Daytona Beach.
“We’re going to get some lights on,” said Construction Foreman Chris Lloyd, who was also a crew member who helped Clay Electric in 2017 after Hurricane Irma.
While veteran crew members are making this trip, some are assisting in a mutual aid capacity for the first time.
“I’m excited to get to go,” said Apprentice Lineman Colter McDuffie. “I hope we can stay as long as we can to help as many people as we can.” ... See MoreSee Less
60 CommentsComment on Facebook
We are so proud of all our linemen and Pray for your safety Thank you all for what you do stay safe
You guys are great. So good to see communities pull together. Safe travels and stay safe working🙏🙏
We wish you all safe travels and trip! We thank you all for your hard work and dedication to serving us all! We are blessed for you all and your commitment to making sure we have power! God bless, Mayor Vaughan Gautier, Mississippi
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In the October 2024 issue of Today in Mississippi, take a look at how a group of Mississippi artists and writers have created the state's first horror anthology comic book. "Mississippi Macabre" will be available later this month and will feature four stories based on real state folklore and four different covers. Included in the comic are tales of The Witch of Yazoo and bluesman Robert Johnson.
Locally, you can read about SRE's response to Hurricane Francine and how recent donations from SRE and SRC are impacting elementary students. ... See MoreSee Less
0 CommentsComment on Facebook
This Customer Service Week, we celebrate the exceptional individuals behind the scenes who go above and beyond in providing quality service to our members.
We appreciate our Member Service Representatives!
singingriver.com
#customerserviceweek ... See MoreSee Less
13 CommentsComment on Facebook
Thank you for all the nice customer service representatives at the Lucedale office. All of you are so professional and kind.
Everyone is always so helpful and y’all have great customer service! Keep up the awesome work!!
They are all sweet girls. Always smiling in Gautier. 😊. Margaret Mabry
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